Privacy Policy

Who is responsible for your data?

Beauty and Nail Centre is the data controller for personal information collected through this website and our usual salon communications. If you have questions about this policy, please contact us at Beauty.and.nail.centre@gmail.com.

Information we collect

Depending on how you interact with us, we may collect:

• Contact form details — your name, email address, optional subject line, and message when you use the form on our contact page.
• Technical details with form submissions — limited browser and device information (such as browser type, language, screen size, time zone, and referring page) to help us diagnose issues and reduce spam.
• Phone and WhatsApp communications — if you call us at +230 263 4237 or message us on WhatsApp, we receive the information you choose to share (for example your name, phone number, preferred service, and appointment details).
• Website usage data — our servers and security tools may process your IP address and request metadata (for example when you submit a form) to enforce rate limits and protect the site from abuse.
• Theme preference — if you switch between light and dark mode, your choice is stored locally in your browser (localStorage) and is not sent to our servers.

We do not knowingly collect payment card details through this website. Payments for salon services are handled in person at the salon unless we tell you otherwise.

How we use your information

We use personal information to:

• Respond to enquiries sent through our contact form or email.
• Arrange, confirm, and manage appointments by phone or WhatsApp.
• Operate and improve our website, including displaying salon content such as services, pricing, opening hours, portfolio photos, and client testimonials.
• Protect our website, staff accounts, and customers from fraud, spam, and misuse.
• Comply with legal obligations that apply to our business in Mauritius.

We do not sell your personal information. We do not use your data for third-party advertising or profiling.

Photos, portfolio, and testimonials

Our website displays salon portfolio images and testimonial content (including screenshots of reviews from platforms such as Google or social media, where applicable). These materials are published to showcase our work. If you believe any image or testimonial on our site should be removed or corrected, please contact us and we will review your request promptly.

Service providers

We use trusted providers to run our website and communications. They process data only on our instructions and for the purposes described in this policy. These may include:

• Email delivery services used to forward contact form messages to our team.
• Website and application hosting infrastructure.
• Secure file storage used to host images displayed on the website.

Cookies and similar technologies

This website does not use advertising or analytics cookies. When you sign in to the staff admin area, a secure session cookie is set for authenticated administrators only; this does not apply to ordinary visitors browsing the public site. Your light/dark theme preference is stored in your browser's local storage on your device.

How long we keep information

We keep contact and booking-related messages only for as long as needed to respond, manage our relationship with you, resolve disputes, and meet legal or accounting requirements. Technical logs used for security and rate limiting are kept for a limited period. When information is no longer required, we delete it or anonymise it where practical.

Security

We use reasonable technical and organisational measures to protect personal information, including encrypted connections (HTTPS), access controls for staff systems, and rate limiting on public forms. No method of transmission or storage is completely secure; please avoid sending sensitive medical information through the contact form.

Your rights

Depending on applicable law, you may have the right to request access to, correction of, or deletion of personal information we hold about you, or to object to certain processing. To make a request, contact us using the details below. We may need to verify your identity before responding.

Children

Our website is intended for a general audience. We do not knowingly collect personal information from children under 16 without appropriate parental consent. If you believe a child has provided us personal data, please contact us so we can take appropriate action.

Links to other services

Our website may link to third-party services such as WhatsApp, Instagram, TikTok, and Google Maps or Google Business Profile. Those services have their own privacy policies, and we are not responsible for how they handle your information.

Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will change when we do. Continued use of the website after changes are posted constitutes acceptance of the updated policy.

Contact us

Questions about this Privacy Policy or your personal data? Please send us a message, call +230 263 4237, or visit us at Casse Ghoon Road, Pointe aux Canonniers, Grand Baie 30520, Mauritius.